Troubleshooting & FAQs
Having trouble with your eSIM? Check out our FAQ below for quick solutions to common issues.
Follow the installation instructions on your My eSIM page. If you’re stuck, restart your device and try again.
Ensure your device is eSIM-compatible, check your network settings, and verify that your plan is active.
No, once an eSIM is activated on a device, it cannot be transferred.